Since 3 weeks already we are very busy traveling for bussines. I’m sure anybody could understand that holiday time will come and we must make sure everything will be ok while nobody will do bussines anymore and that we’ll have enough funds online for payments to continue smoothly. That’s why we are slower at this time in answering tickets and solving problems. We proved more then once that all problems are solved even if sometime more slower so we are sure that all members can understand this. In some places we either don’t have internet and phone signal or don’t have time to fix this. We hired more people for support staff but the new once can’t handle more then easy tickets because they don’t have access to the admin area or payment processors and that’s why the hard work remained on the initial team. In the next 24 hours all support tickets will be solved and we sent already Joaquim (support manager) and two other guys at the office to solve this. Please post this on your site and ask members to post it also on forums so people to calm down. We are doing this for all their prosperity. Thank you.

Regards,
Ricardo Andre Brandao
Saza Investments Marketing Manager