PAYMENT PROCESSORS
AlertPay Interview
Hi everybody! I hope your all having a good weekend so far and are nice and relaxed. Today as a break from the usual routine I have an interview with the customer support manager from AlertPay. I know the majority of readers are already familiar with this highly successful payment processor. Its growth in popularity and stature amongst online investors since its launch almost five years ago has been nothing short of phenomenal. Phenomenal but not surprising. The level of integrity one sees in AlertPay is only one reason why this has become one of the most respected online payment processors around today. Add a high level of customer support, account security, a work ethic that puts the customer first and a zero tolerance approach to fraud that is so sadly lacking in some of its competitors and you can see why they are such a popular choice.
“1. Hi Chris, please introduce yourself to the readers of Money-News-Online and tell us what your role is in AlertPay.
Hello! Thank you for the opportunity to interact with the readers of money-news-online. My name is Chris and I am the Manager of Customer Support for AlertPay. I oversee Support initiatives and provide overall direction to the Customer Support team.
2. Can you give us some background information on AlertPay? Who owns it and why did he decide to start AlertPay? How long have you been in operation? How many people work there?
AlertPay was founded in 2004 by Firoz Patel as an alternative to the payment processors prevalent in the industry. Mr. Patel strives to create an experience that is different from the competition by offering new and innovative product and service offerings. Mr. Patel was running a business and had had both his personal and business accounts limited at another payment processor with no explanation and his funds frozen for 180 days. From that experience, he decided to create an alternative to the payment processors on the market at that time.
In the last year AlertPay has grown from 12 staff members to 67 and the growth continues.
3. Something I need to bring up before we get on with the rest of the interview is your DDoS attack last November. I'll get to other security issues later but I've always been curious as to what happens in the day to day running of the business. Does everyone just carry on as usual and leave it to the techs? Are you capable of doing any work at all in such a situation?
It really depends on the severity of the attack. This was our first attack of cyber-terrorism which occurred between November 30 and the early part of December 1st was one of the strongest our data center ever experienced and ended up taking out over 40 other websites that were on the same network node. Luckily our IT and Development staff members quickly moved to mitigate the attacks and our downtime was only several hours. It was a learning experience, certainly.
4. Apart from that how much of an affect did this attack have on you? Is there anyway to find out who was responsible and what, if any, means are available to you to bring a legal prosecution against them?
There's no real way to find out who was responsible without incurring considerable expense. The main issue we faced was additional bandwidth costs and the downtime which affected all AlertPay members.
5. Moving on, what are the different types of account you have available? How does one then open their chosen account? What charges apply to transactions made with these accounts?
AlertPay currently offers four different account types and all four have no recurring monthly fees nor are there any registration fees:
Personal Starter - there are no fees to send or receive money. Personal Starter accounts have a monthly receiving limit of $400 USD (or equivalent), or a cumulative total of $2000 USD (or equivalent). If a member receives more than $400 USD in a calendar month, they have the option of refusing the funds, or upgrading to a Personal Pro account.
Personal Pro - to receive funds from credit card transactions, the fee is 5.0% + $0.25 USD per transaction. The fees for receiving funds from an AlertPay member's balance is 2.5% + $0.25 USD per transaction.
Business - the fees for receiving payments is the same as Personal Pro, unless the business type is Restricted, which incurs fees of 3.9% + $0.59 USD per transaction and 6.4% + $0.59 USD per transaction for receiving credit card payments. To see a complete list of Restricted industries, please refer to our User Agreement (www.alertpay.com/info/useragreement.aspx).
Payment - this is our newest account type that is only available upon request. There are certain restrictions with respect to this account type, as funds cannot be received and there is a fee for sending payments as any payment received from a Payment account is free. The fee for sending a payment from a Payment account is 2.5%, up to a maximum of $4.00 per transaction.
Since we offer 22 different currencies, please review our fees page and select your particular country from the drop-down menu for more specific information. The fees page can be found here: www.alertpay.com/info/fees.aspx.
To open an AlertPay account, simply click the 'sign up' link at the top of the page. Please have a look at our extensive Knowledgebase [http://helpdesk.alertpay.com/index.php?_m=knowledgebase&_a=view] for more specific information on how to sign-up for our various AlertPay account types. Please note that we will review all Business sign-ups and may restrict credit card receiving privileges until we've verified your account.
6. Assuming that AlertPay is the only online account that I have, how do I go about funding it?
We have many ways to deposit [https://www.alertpay.com/info/Deposit.aspx] money:
• Bank Wire (worldwide) - depositing funds by bank wire costs $20 USD and is processed in 2-3 business days. • Bank Transfer (43 countries supported locally) - the costs varies depending on the amount and currency; please see our fees page for more information regarding your particular country. Bank transfers are deposited within 5 business days. • Certified Check/Cashier’s Check (worldwide) • Money Order (worldwide) - There are no fees to deposit funds by certified check or money order and all deposits are processed within 2 business days of their receipt. To learn more about what services are available in your particular country, please have a look at our Worldwide page: [https://www.alertpay.com/info/worldwide.aspx].
7. How widely accepted is AlerPay as a payment processor now? What kind of businesses are using it?
We have a wide range of industries using AlertPay as a payment processor, including hosting companies, traditional retail, online educational material, online income opportunities, companies that use AlertPay for commission payouts, as well as many other industries.
8. Many activities are, for obvious reasons, named on your prohibited activities list. Others though, albeit of an adult nature are perfectly legal. So why are they not allowed? Even if they are legally registered business entities that comply with the laws of your jurisdiction?
There are various reasons why we choose not to process payments for those types of industries, from restrictions that our banking and credit card processing partners impose, to risk management policies related to the risky nature of the industry.
9. Your site has the banner of the Better Business Bureau's online reliability program. Can you tell us about that? Can you briefly explain who this organisation is and why this is of benefit to your customers?
The Better Business Bureau is an organization that helps mediate disputes between consumers and merchants. As a neutral organization, the Better Business Bureau provides another avenue where consumers can communicate with AlertPay. We respond to each and every issue that comes our way via the BBB and are proud to have the most click throughs from any BBB Online member in Quebec and the lowest percentage of complaints.
According to the Better Business Bureau [http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=a519722a-7a5a-4af6-9377-6ed5b2d76840]: If a business has been accredited by the BBB, it means the BBB has determined that the business meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaint
10. For the benefit of non-members, where can we view a list of verified merchants that accept AlertPay?
We're working towards a solution that will display all AlertPay Sellers in the coming months.
11. Do you have a referral program? How does it work?
Yes we do! Our Earn Money program allows members who refer other active AlertPay members to earn up to $10 USD per referral.
Referring members is simple:
1) Login to your AlertPay account 2) Click on the Earn Money tab 3) Get your personalized referral link so you can use in your emails, website, and banners, etc… 4) Each time someone you refer makes AlertPay their way to pay and qualifies, we will pay you $5.00. 5) Your referral bonus will be paid to your account 10 days after successful qualifications.
Here are some requirements in order to earn referral monies with AlertPay:
• Referrals must open an AlertPay Personal Pro or Business account. • Referrals must transact $250.00 (sending and/or receiving). • After your 10th referral, we will pay you $10.00 a referral. • Self-referrals, or referrals from the same IP address, will not be paid out.
12. How safe is AlertPay? How do you protect members from identity theft? What measures have you taken to prevent hackers and DDoS attacks from bringing the site down again?
AlertPay is very safe. Our database has never been hacked and since AlertPay was created in-house from the ground up, there are no back doors or other intrusion points that an outsourced website might have.
We protect our members from identity theft by using 128-bit SSL encryption, as well as a dual password system. Anytime funds leave an AlertPay account (ie.: withdrawals, send money, accepting request money transactions, etc.), the Transaction PIN is required to be keyed in. Even if a primary password has been phished, your funds are still protected as the intruder will not be able to key in the Transaction PIN.
As far as responding to DDoS attacks, we've improved our DDoS mitigation plans to include a greater amount of bandwidth and other preventative measures that will not take us out again, unless it's one of the strongest attacks the internet has ever seen.
13. Under what circumstances would you freeze a member's account? If the subsequent investigation proves that the member was indeed guilty of some offense, what then happens the money? What legal authority to you have to do this?
We clearly outline the reasons why an AlertPay account might be restricted in our User Agreement under topic 37.0: Closing Accounts and Limiting Account Access.
When an account is permanently restricted, we refund the transactions to their deposit source. Mostly the issues are identity theft whereas someone has had their identity information compromised, up to and including having access to their bank account / credit card information to be able to confirm micro-deposits and other security measures we have in place.
14. If I am the victim of fraud, what course of action should I take? Is it possible to get refunded? What if the perpetrator has already withdrawn the money and closed their account?
If you're a fraud victim, most of the time your identity has been stolen and an intruder has access to your personal details from your name and email address to possibly even your bank/debit account and bank statement. The first thing to do would be to close your credit card / bank account (if affected) and open up a new one, as well as resetting any email or other account passwords. If you're living in North America, I would recommend contacting the credit reporting agencies (Equifax, Transunion and Experian) in your respective country to place a fraud alert on your file. The next thing to do would be to contact your local authorities.
Generally this has little to do with AlertPay as the recovery of the stolen funds would take place with your bank or credit issuer. For example, if an ACH transfer is initiated fraudulently in your account, your bank has the authority to reverse the transfer. If there is a credit card transaction that is unauthorized, the credit issuer will contact us and will chargeback the amount.
If you're referring to "fraud" as a transaction where the Seller is defaulting on their Terms of Service and is not providing the product/service as outlined, the first thing to do would be to contact the Seller and attempt to resolve it with them. Most disputes can be solved with proper communication. If you are unable to resolve the dispute in this manner, you can file a claim using AlertPay's helpdesk by initiating a Transaction Dispute ticket.
AlertPay will only intervene should there be a clear violation of policy at which point AlertPay will determine the outcome. Doing so protects buyers from fraudulent sellers, and protects the Sellers from false allegations of fraud.
In the event that your transaction took place with a Business account holder, the Seller's refund policy agreed upon at the time of purchase including the services provided will be available to you prior to your complaint. If after reviewing the refund policy you believe that the Seller failed to provide the Product as stated, and/or are entitled to a refund as stated by the Seller, you may proceed to file a complaint.
If your claim is granted, AlertPay will seek to collect from the Seller by debiting the Seller’s AlertPay account. Recovery of your claim is not guaranteed, however our Loss Prevention team works very hard to prevent any issues ahead of time as all withdrawals are strictly monitored to ensure that the source of the funds is legitimate.
15. What is your policy on HYIPs and autosurf sites that want to use AlertPay as a payment processor?
We monitor all restricted account types closely and audit a higher percentage of transactions to ensure that they are legitimate. We may also ask for additional Business account verification information, including articles of incorporation, business registration documents and any other information a legitimate business will have.
16. Do you think the recent scandals involving E-Bullion and AlterGold has tarnished the image of payment processors in general? Has it had a negative affect on AlertPay?
E-Bullion and AlterGold aren't exactly in the same niche as AlertPay as they're precious metal processors whereas funds deposited in an AlertPay account are all real currencies; if your AlertPay account is denominated in Canadian dollars, you have real Canadian dollars in the account. We haven't noticed any negative impacts with respect to the allegations that were made against E-Bullion and AlterGold.
17. What is your opinion of your main competitors, like LibertyReserve, or your fellow Canucks over at SolidTrustPay, etc? What would you say are the advantages of choosing to use AlertPay over the others?
AlertPay offers many more deposit and withdrawal options, as well as Business Tools that allow you to integrate your website with AlertPay. We'll soon be beta testing a Send Money API that will allow a member to more fully integrate with AlertPay. We look forward to launching many more product and service enhancements for the AlertPay website in 2009 that will differentiate our offerings from competitors.
18. If I have several accounts with different processors, can you recommend a good exchange program for transferring funds between them?
We don't generally recommend e-currency exchanges due to the risky nature of the transaction type.
19. What are your plans for the near future? What other features and options do you plan to introduce to make AlertPay even more competitive and attractive to customers?
We look forward to improving Customer Support's turnaround times and accessibility in 2009, as well as launching a home ATM reader that will allow you to fund your account, as well as receive credit/debit card payments in the real world. Furthermore, we hope to have good news regarding AlertPay's branded debit card which is long delayed due to the instability in the world's economic markets and the subsequent change in most credit issuer's policies.
Another key area of focus will be towards improving Business Tools. Currently we're working on integrating more open source shopping carts with AlertPay as well as launching new features that will allow Sellers to fulfill their online dreams by accepting payments securely and easily.
20. Thanks a lot for taking the time to answer my questions. Is there anything else you want to mention?
Thank you for the opportunity to interact with the readers of Money-News-Online. I invite everyone to take a look at our new blog where we intend to keep you informed about changes going on at AlertPay: http://blog.alertpay.com "
Well I hope you all found that as fascinating to read as I did to write. While AlertPay is certainly an excellent option for online investors I should I guess remind you, in the interests of neutrality, that there is plenty of room for improvement there too. As the only online payment processor that doesn't allow exchanges with other processors, the delay with issuing their debit card certainly isn't helping them. I accept that the economic situation may be having an adverse affect on things but the fact of the matter is it hasn't stopped StrictPay from issuing theirs. With many other payment processors making enormous strides forward it is quite clear that AlertPay will need to continue to improve if it wants to consolidate it's position in this most competitive of industries.
“1. Hi Chris, please introduce yourself to the readers of Money-News-Online and tell us what your role is in AlertPay.
Hello! Thank you for the opportunity to interact with the readers of money-news-online. My name is Chris and I am the Manager of Customer Support for AlertPay. I oversee Support initiatives and provide overall direction to the Customer Support team.
2. Can you give us some background information on AlertPay? Who owns it and why did he decide to start AlertPay? How long have you been in operation? How many people work there?
AlertPay was founded in 2004 by Firoz Patel as an alternative to the payment processors prevalent in the industry. Mr. Patel strives to create an experience that is different from the competition by offering new and innovative product and service offerings. Mr. Patel was running a business and had had both his personal and business accounts limited at another payment processor with no explanation and his funds frozen for 180 days. From that experience, he decided to create an alternative to the payment processors on the market at that time.
In the last year AlertPay has grown from 12 staff members to 67 and the growth continues.
3. Something I need to bring up before we get on with the rest of the interview is your DDoS attack last November. I'll get to other security issues later but I've always been curious as to what happens in the day to day running of the business. Does everyone just carry on as usual and leave it to the techs? Are you capable of doing any work at all in such a situation?
It really depends on the severity of the attack. This was our first attack of cyber-terrorism which occurred between November 30 and the early part of December 1st was one of the strongest our data center ever experienced and ended up taking out over 40 other websites that were on the same network node. Luckily our IT and Development staff members quickly moved to mitigate the attacks and our downtime was only several hours. It was a learning experience, certainly.
4. Apart from that how much of an affect did this attack have on you? Is there anyway to find out who was responsible and what, if any, means are available to you to bring a legal prosecution against them?
There's no real way to find out who was responsible without incurring considerable expense. The main issue we faced was additional bandwidth costs and the downtime which affected all AlertPay members.
5. Moving on, what are the different types of account you have available? How does one then open their chosen account? What charges apply to transactions made with these accounts?
AlertPay currently offers four different account types and all four have no recurring monthly fees nor are there any registration fees:
Personal Starter - there are no fees to send or receive money. Personal Starter accounts have a monthly receiving limit of $400 USD (or equivalent), or a cumulative total of $2000 USD (or equivalent). If a member receives more than $400 USD in a calendar month, they have the option of refusing the funds, or upgrading to a Personal Pro account.
Personal Pro - to receive funds from credit card transactions, the fee is 5.0% + $0.25 USD per transaction. The fees for receiving funds from an AlertPay member's balance is 2.5% + $0.25 USD per transaction.
Business - the fees for receiving payments is the same as Personal Pro, unless the business type is Restricted, which incurs fees of 3.9% + $0.59 USD per transaction and 6.4% + $0.59 USD per transaction for receiving credit card payments. To see a complete list of Restricted industries, please refer to our User Agreement (www.alertpay.com/info/useragreement.aspx).
Payment - this is our newest account type that is only available upon request. There are certain restrictions with respect to this account type, as funds cannot be received and there is a fee for sending payments as any payment received from a Payment account is free. The fee for sending a payment from a Payment account is 2.5%, up to a maximum of $4.00 per transaction.
Since we offer 22 different currencies, please review our fees page and select your particular country from the drop-down menu for more specific information. The fees page can be found here: www.alertpay.com/info/fees.aspx.
To open an AlertPay account, simply click the 'sign up' link at the top of the page. Please have a look at our extensive Knowledgebase [http://helpdesk.alertpay.com/index.php?_m=knowledgebase&_a=view] for more specific information on how to sign-up for our various AlertPay account types. Please note that we will review all Business sign-ups and may restrict credit card receiving privileges until we've verified your account.
6. Assuming that AlertPay is the only online account that I have, how do I go about funding it?
We have many ways to deposit [https://www.alertpay.com/info/Deposit.aspx] money:
• Bank Wire (worldwide) - depositing funds by bank wire costs $20 USD and is processed in 2-3 business days. • Bank Transfer (43 countries supported locally) - the costs varies depending on the amount and currency; please see our fees page for more information regarding your particular country. Bank transfers are deposited within 5 business days. • Certified Check/Cashier’s Check (worldwide) • Money Order (worldwide) - There are no fees to deposit funds by certified check or money order and all deposits are processed within 2 business days of their receipt. To learn more about what services are available in your particular country, please have a look at our Worldwide page: [https://www.alertpay.com/info/worldwide.aspx].
7. How widely accepted is AlerPay as a payment processor now? What kind of businesses are using it?
We have a wide range of industries using AlertPay as a payment processor, including hosting companies, traditional retail, online educational material, online income opportunities, companies that use AlertPay for commission payouts, as well as many other industries.
8. Many activities are, for obvious reasons, named on your prohibited activities list. Others though, albeit of an adult nature are perfectly legal. So why are they not allowed? Even if they are legally registered business entities that comply with the laws of your jurisdiction?
There are various reasons why we choose not to process payments for those types of industries, from restrictions that our banking and credit card processing partners impose, to risk management policies related to the risky nature of the industry.
9. Your site has the banner of the Better Business Bureau's online reliability program. Can you tell us about that? Can you briefly explain who this organisation is and why this is of benefit to your customers?
The Better Business Bureau is an organization that helps mediate disputes between consumers and merchants. As a neutral organization, the Better Business Bureau provides another avenue where consumers can communicate with AlertPay. We respond to each and every issue that comes our way via the BBB and are proud to have the most click throughs from any BBB Online member in Quebec and the lowest percentage of complaints.
According to the Better Business Bureau [http://us.bbb.org/WWWRoot/SitePage.aspx?site=113&id=a519722a-7a5a-4af6-9377-6ed5b2d76840]: If a business has been accredited by the BBB, it means the BBB has determined that the business meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaint
10. For the benefit of non-members, where can we view a list of verified merchants that accept AlertPay?
We're working towards a solution that will display all AlertPay Sellers in the coming months.
11. Do you have a referral program? How does it work?
Yes we do! Our Earn Money program allows members who refer other active AlertPay members to earn up to $10 USD per referral.
Referring members is simple:
1) Login to your AlertPay account 2) Click on the Earn Money tab 3) Get your personalized referral link so you can use in your emails, website, and banners, etc… 4) Each time someone you refer makes AlertPay their way to pay and qualifies, we will pay you $5.00. 5) Your referral bonus will be paid to your account 10 days after successful qualifications.
Here are some requirements in order to earn referral monies with AlertPay:
• Referrals must open an AlertPay Personal Pro or Business account. • Referrals must transact $250.00 (sending and/or receiving). • After your 10th referral, we will pay you $10.00 a referral. • Self-referrals, or referrals from the same IP address, will not be paid out.
12. How safe is AlertPay? How do you protect members from identity theft? What measures have you taken to prevent hackers and DDoS attacks from bringing the site down again?
AlertPay is very safe. Our database has never been hacked and since AlertPay was created in-house from the ground up, there are no back doors or other intrusion points that an outsourced website might have.
We protect our members from identity theft by using 128-bit SSL encryption, as well as a dual password system. Anytime funds leave an AlertPay account (ie.: withdrawals, send money, accepting request money transactions, etc.), the Transaction PIN is required to be keyed in. Even if a primary password has been phished, your funds are still protected as the intruder will not be able to key in the Transaction PIN.
As far as responding to DDoS attacks, we've improved our DDoS mitigation plans to include a greater amount of bandwidth and other preventative measures that will not take us out again, unless it's one of the strongest attacks the internet has ever seen.
13. Under what circumstances would you freeze a member's account? If the subsequent investigation proves that the member was indeed guilty of some offense, what then happens the money? What legal authority to you have to do this?
We clearly outline the reasons why an AlertPay account might be restricted in our User Agreement under topic 37.0: Closing Accounts and Limiting Account Access.
When an account is permanently restricted, we refund the transactions to their deposit source. Mostly the issues are identity theft whereas someone has had their identity information compromised, up to and including having access to their bank account / credit card information to be able to confirm micro-deposits and other security measures we have in place.
14. If I am the victim of fraud, what course of action should I take? Is it possible to get refunded? What if the perpetrator has already withdrawn the money and closed their account?
If you're a fraud victim, most of the time your identity has been stolen and an intruder has access to your personal details from your name and email address to possibly even your bank/debit account and bank statement. The first thing to do would be to close your credit card / bank account (if affected) and open up a new one, as well as resetting any email or other account passwords. If you're living in North America, I would recommend contacting the credit reporting agencies (Equifax, Transunion and Experian) in your respective country to place a fraud alert on your file. The next thing to do would be to contact your local authorities.
Generally this has little to do with AlertPay as the recovery of the stolen funds would take place with your bank or credit issuer. For example, if an ACH transfer is initiated fraudulently in your account, your bank has the authority to reverse the transfer. If there is a credit card transaction that is unauthorized, the credit issuer will contact us and will chargeback the amount.
If you're referring to "fraud" as a transaction where the Seller is defaulting on their Terms of Service and is not providing the product/service as outlined, the first thing to do would be to contact the Seller and attempt to resolve it with them. Most disputes can be solved with proper communication. If you are unable to resolve the dispute in this manner, you can file a claim using AlertPay's helpdesk by initiating a Transaction Dispute ticket.
AlertPay will only intervene should there be a clear violation of policy at which point AlertPay will determine the outcome. Doing so protects buyers from fraudulent sellers, and protects the Sellers from false allegations of fraud.
In the event that your transaction took place with a Business account holder, the Seller's refund policy agreed upon at the time of purchase including the services provided will be available to you prior to your complaint. If after reviewing the refund policy you believe that the Seller failed to provide the Product as stated, and/or are entitled to a refund as stated by the Seller, you may proceed to file a complaint.
If your claim is granted, AlertPay will seek to collect from the Seller by debiting the Seller’s AlertPay account. Recovery of your claim is not guaranteed, however our Loss Prevention team works very hard to prevent any issues ahead of time as all withdrawals are strictly monitored to ensure that the source of the funds is legitimate.
15. What is your policy on HYIPs and autosurf sites that want to use AlertPay as a payment processor?
We monitor all restricted account types closely and audit a higher percentage of transactions to ensure that they are legitimate. We may also ask for additional Business account verification information, including articles of incorporation, business registration documents and any other information a legitimate business will have.
16. Do you think the recent scandals involving E-Bullion and AlterGold has tarnished the image of payment processors in general? Has it had a negative affect on AlertPay?
E-Bullion and AlterGold aren't exactly in the same niche as AlertPay as they're precious metal processors whereas funds deposited in an AlertPay account are all real currencies; if your AlertPay account is denominated in Canadian dollars, you have real Canadian dollars in the account. We haven't noticed any negative impacts with respect to the allegations that were made against E-Bullion and AlterGold.
17. What is your opinion of your main competitors, like LibertyReserve, or your fellow Canucks over at SolidTrustPay, etc? What would you say are the advantages of choosing to use AlertPay over the others?
AlertPay offers many more deposit and withdrawal options, as well as Business Tools that allow you to integrate your website with AlertPay. We'll soon be beta testing a Send Money API that will allow a member to more fully integrate with AlertPay. We look forward to launching many more product and service enhancements for the AlertPay website in 2009 that will differentiate our offerings from competitors.
18. If I have several accounts with different processors, can you recommend a good exchange program for transferring funds between them?
We don't generally recommend e-currency exchanges due to the risky nature of the transaction type.
19. What are your plans for the near future? What other features and options do you plan to introduce to make AlertPay even more competitive and attractive to customers?
We look forward to improving Customer Support's turnaround times and accessibility in 2009, as well as launching a home ATM reader that will allow you to fund your account, as well as receive credit/debit card payments in the real world. Furthermore, we hope to have good news regarding AlertPay's branded debit card which is long delayed due to the instability in the world's economic markets and the subsequent change in most credit issuer's policies.
Another key area of focus will be towards improving Business Tools. Currently we're working on integrating more open source shopping carts with AlertPay as well as launching new features that will allow Sellers to fulfill their online dreams by accepting payments securely and easily.
20. Thanks a lot for taking the time to answer my questions. Is there anything else you want to mention?
Thank you for the opportunity to interact with the readers of Money-News-Online. I invite everyone to take a look at our new blog where we intend to keep you informed about changes going on at AlertPay: http://blog.alertpay.com "
Well I hope you all found that as fascinating to read as I did to write. While AlertPay is certainly an excellent option for online investors I should I guess remind you, in the interests of neutrality, that there is plenty of room for improvement there too. As the only online payment processor that doesn't allow exchanges with other processors, the delay with issuing their debit card certainly isn't helping them. I accept that the economic situation may be having an adverse affect on things but the fact of the matter is it hasn't stopped StrictPay from issuing theirs. With many other payment processors making enormous strides forward it is quite clear that AlertPay will need to continue to improve if it wants to consolidate it's position in this most competitive of industries.
