07/10/09. Interview with the admin of AtlantisMutual

Hi guys! For the first post this evening I want to bring you an interview with the admin of AtlantisMutual. I have to say that I am unable to hide my disappointment with this one and can only say it was either a missed opportunity or a wasted effort. I will elaborate on why I think so at the end, but first read the answers for yourself. Before we proceed however let me remind you that AtlantisMutual is an HYIP offering a variety of short to long term plans paying on expiry, including 105% after 7 days, 120% after 21 days, 191% after 60 days, and 391% after 120 days. For further details you can always refer back to my original review of the program published here.

“1. Hi, please introduce yourself to my readers and tell us what function you perform in AtlantisMutual.

Hello, my name is Lillian Carson, chief manager AtlantisMutual Public Relations department.

2. Tell us about the team working for AtlantisMutual. How many people do you have and what functions do they perform?

AtlantisMutual investment alliance has 4 different departments which perform different functions. For instance, Customer care department provides support service to existing and potential clients of AtlantisMutual; Atlantis Finance is on duty when you need a professional finance-related advise. I represent Atlantis Public Relations department which has been established to analize customer feedback, communicate with media and improve AtlantisMutual services. AtlantisMutual has 17 employees including 6 members of asset management team.

3. Please tell us about the history and background of your company. When was it created? What goals did it try to achieve? What ideas do you try to implement?

AtlantisMutual Investment Alliance was established in 2005 as an independent, employee-owned investment management firm. Since the firm’s inception, Atlantis has been managing fixed income portfolios for individual clients. Since year 2007 Atlantis team has been providing professional and efficient financial service to institutional clients as well.

We believe that online investing can also help you minimize management fees and transaction costs, and therefore make the outcome greater than that of commercial banks. This is the reason for opening an online-investing service as an addition to a traditional offline investment infrastructure, developed by AtlantisMutual.

4. What investment plans do you offer to online investors and what payment processors do you accept? Do you plan to extend the list of accepted payment processors in the near future? And what would you say to the people that don’t like LibertyReserve and PerfectMoney e-currencies and won’t invest in your program for that reason?

Currently we offer five fixed income products to our clients. Offerings vary from short term low interest investment programs to long term high interest programs, so you can choose the one, that meets your requirements. Terms are in calendar days and include weekends. Payout is performed on deposit maturity.

AtlantisMutual proudly presents a completely automated instant deposit & instant withdrawal system. It takes no more than a minute to make a deposit and no more than 5 seconds to process a withdrawal. Instant deposits and withdrawals are available for LibertyReserve and PerfectMoney account holders.

5. Can you describe where exactly you invest members’ money that allows you to offer such high returns? How is it possible to pay 391% return in just four months time?

The Alliance’s principal activity is managing portfolio securities, such as shares, bonds, foreign and domestic mutual funds participations. We select only the best ideas for use in fixed income portfolios. Innovative strategies developed by AtlantisMutual team generate the amount of profit which allows us to set the competitive interest rates.

Day-to-day We struggle to minimize expenses involved in investing and make it more efficient. AtlantisMutual online investment platform has significantly decreased company’s expenses since its launch, as long as customer-manager communications are held through the Internet and are virtually costless. For these and other reasons we are able to set one of the most attractive interest rates for our clients on the market.

6. What is the best way to get in touch with your administration if I have some questions? I have tried to phone you many times via the phone number listed during business hours and never received a reply. Are you sure your phone support is working properly?

Submitting a support ticket is the most convenient and prompt way to contact customer care service. If you have no Atlantis account, please send a message to customer@atlantismutual.com.

If you need an urgent assistance, please contact Live chat operator for a prompt solution to your question.

Atlantis Phone support is available on business days: Monday-Friday 10am – 5pm BST (GMT +1). Please leave us a message or send a fax if there is no operator on line or all operators are busy at the time of your call.

7. You have an address in London listed on AtlantisMutual website. Is it a verifiable address since I live in London and can visit your office or is it just a virtual office for correspondence? Do you actually operate your program from London and if the answer is yes can you give us the link to your UK certificate of incorporation?

Atlantis MIA is a United Kingdom company, address: Quay House, 2, Admirals Way, London, Greater London, E14 9XG, United Kingdom. Since we have moved all communications to the web, if you wish to visit company’s London office please inform us beforehand to arrange a meeting. All necessary documents are to be provided upon request by mail.

8. You mentioned multi-lingual support that is available for all AtlantisMutual members. Can you elaborate further please as to what languages you support currently and plan to support in the near future? Who are authorized affiliate partners?

Currently supported languages: French, Spanish, Czech, Indonesian, Russian, Ukrainian, Polish, Yoruba. We are planning to add 2-3 new languages each month. Atlantis Authorized Partner is a company or an individual, approved by Atlantis management to represent company in specific country or region. More information is available at http://atlantismutual.com/partnership.aspx

9. In one of your latest updates you mentioned some kind of “two-level investment insurance system”? Can you explain in detail how this system works because I can see that the system is quite unique to AtlantisMutual?

Investment insurance program has been established to reduce client risks during financial turmoil, as long as it covers both principal and interest. Insurance fee depends on chosen investment program and its term. Basically, the longer the term the higher the fee. Insurance and Credit Services Ltd is the insurance warrantor of AtlantisMutual investment products.

10. Your script is also quite unique. Can you tell us more about its creators and its security and other features that will make the work of the online investor easier and more comprehensive?

AtlantisMutual website has been developed and is supported by AtlantisMutual maintenance team. We do care about client security, therefore we have developed one of the safest investment platforms in the web. Here are some of AtlantisMutual website security features: anti-ddos & anti-spam filters, encrypted user database, SSL protocol secure data transfers, strong user account security including security PIN code for significant profile updates.

11. There is little doubt that many investment programs become victims of extensive DDoS-attacks almost on a daily basis. What have you done to ensure that your website is free of such problems? I know that your website had some issues with accessibility a couple of weeks ago so have you increased your security level since then?

AtlantisMutual website is protected from all types of DDoS attacks, including combination of a heavy synflood and smart HTTP flood. This is an expensive solution, but we believe that 24/7 website availability is worth.

12. How do you advertise your program so far and what places do you buy online ads most often? Are you satisfied with the level of members support so far?

We apply various advertising strategies and cooperate with many media sources related to online investing. Since we do not depend on constant client base growth, we do not adopt aggressive advertising strategies. We carry out client surveys on a regular basis to make company services more convenient and user-friendly. If you have an opinion on company’s service, you are always welcome to express it!

13. Tell us more about your affiliate program which is also quite original. How will the regular members be rewarded by referring new potential customers to AtlantisMutual program?

AtlantisMutual encourages every client to become a partner. There are a lot of reasons to become a partner including extra income, exclusive support and free consulting. Actually every AtlantisMutual client is able to earn up to 12% of an investment made by his/her affiliate. It is also important to understand that you even needn’t make a deposit to become a partner, it’s absolutely free. Please learn more at http://atlantismutual.com/partnership.aspx

14. Can you name a few things that really distinguish AtlantisMutual from similar online programs and make the participation in it a pleasant investment experience?

Sure, I can. First of all RELIABILITY: Atlantis MIA investment platform is here to stay. We are an officially registered business and do not run fly-by-night programs. TRANSPARENCY: we do not charge extra fees or taxes, you always get what you expect. SAFETY: user account security, safe money and data transfers are of paramount importance to us. And the last but not the least – CONVENIENCE: get assisted in your native language, enjoy instant withdrawals, warm 24/7 customer support and other associated services!

15. What would be your advice in general to all online investors? How to avoid scammers and choose what is the right investment solution in your opinion?

Always perform a proper check on the company or a program you are about to invest in. Never invest in a program you know nothing about. Ask as many questions as it is needed to understand how company operates and how it generates the profit. Don’t get attracted by an extremely high ROI, as long as in most cases such profit rate is just too good to be true. Be reasonable.

16. What plans for the future does AtlantisMutual have? What are you going to implement within the next few months online?

According to AtlantisMutual roadmap, we are going to add several payment options, such as bank wire and new e-currency processors within next few months. AtlantisMutual Investment Alliance will become a private program by the end of year 2010. When it happens, we will limit new account registrations and will continue working with existing clients. Minimum investment amount will be risen as well.

17. What else would you like to say to online investors to make them try your program? Here you can also say anything that was not covered by this interview but you consider to be worth mentioning. Thanks for the interview.

Our mission is to provide the highest quality investment management products to clients from all over the world and deliver exceptional service. We believe that warm relations with every company’s client is the key to mutual success. It’s the mutual trust, mutual respect and mutual interest that build mutual success. It is our primary goal to provide clients with the best investment management expertise and unmatched client service in all product areas over the long term. This vision is shared by the entire investment alliance, from our portfolio managers to research analysts to back office support. We remain focused on meeting the distinct needs of each and every client. Open an account at AtlantisMutual to feel the power of online investing!

Should you have any further questions, please don’t hesitate to contact us at any convenient time.”

Unfortunately after waiting two weeks for this interview to be returned I can see that a sizable enough piece of it is a direct copy/paste job taken straight from the AtlantisMutual website, therefore providing no real extra information, clarification, or proof of anything. Nothing worth reading at all in fact especially seeing as some questions have been avoided and not answered at all. Or at least the answer provided is not entirely related to the question that was actually asked.

Anyway, it’s the admin’s decision and I can’t answer the questions for her. You guys are the investors so ultimately it will be your decision as to what to do with the information that the AtlantisMutual admin has presented to you here in order to get you to spend your money with them. And your decision as to how you want to proceed from here.

That’s it for just a little while, guys. I’ll be back in a couple of hours with the regular news update from all the programs covered by MNO so don’t go far, ok!