31/05/2010. Interview with the admin of FinFex

BEWARE! THIS PROGRAM HAS STOPPED PAYING! PLEASE DO NOT INVEST!

Hi everyone! For the first post of the week I’m pleased to have an interview with Ray Vermey, who some of you will already recognize as the admin of the recently launched short term HYI program FinFex. They’ve been monitored by MNO since the start just over a week ago and have been getting a fair share of attention from investors to date. Mind you, the first investors are yet to be in profit but the payments are so far advancing along nicely, so keep an eye on MNO and I’ll let you know when principals are returned.

FinFex offers terms of 10% weekly, 5%-15% weekly, and 2% for 10 days daily. Your principal is returned. The program was first reviewed on MNO here, and can be discussed on the MNO forum here.

“1. Hi Ray, please introduce yourself to the readers of MNO and tell us about your own role within FinFex. What are your own duties within the program? How much experience do you have as an admin of an online investment project?

Hello Paul. Thank you for the interview. I am known as Ray Vermey and I hold the position of Manager of Operations at Finance Capital Ltd. Incidentally, I am also the admin of FinFex, our new online wing. My core responsibilities lie way before the launch of this program where I had been watching this arena closely for a few months. This knowledge gave my team and me enough confidence and information to start our own program.

As for experience, I have had the privilege of handling some challenging and competitive portfolios for our clients who have returned time and again to express their appreciation and extend their contracts with us. It came as no surprise to Finance Capital Ltd when I offered to lead a new division into online investment programming. It did just fit like a glove.

2. Can you also give us some background on the program? How long have you been running? What were you hoping to achieve by starting it in the first place? Apart from you is there anybody else working on FinFex?

Sure. FinFex is the online wing of Finance Capital Ltd, U.K. We have been in business since 2009. FinFex will soon establish itself as an independent entity in Finance Capital Ltd as we cover each mile victoriously. For now, our achievements lie in gaining ample exposure and recognition in this arena with trust and commitment as our official motto. Catering to a global market as an online investment program is as exciting as any trading day and our technical expertise and cash-rotation portfolio stand firm in guiding us through every chapter of progress.

In the world of Forex trading, there are two sides of a coin (much like anything else in life), which is why each step has to be made with great care and knowledge. We have developed and devised quite a few excellent tools and strategies like Profit Balance Suspension (PBS) to yield so much more from each trade. We take our business very seriously and we take pride in our achievements.

Likewise, FinFex is gaining great momentum in every area and we are sure that our decision to merge our primary business with our new online venture will turn out to be one of our finest business moves.

I have a team of 8 highly trained professionals and together we run the entire operations of FinFex.

3. What about the investment plans? I know that there was some confusion from some investors about how they work. Can you explain them in detail to us? What are the minimum and maximum amounts for investment, what rates of interest are on offer and how long do they run for?

I must thank you for elaborating our plans so aptly in your review a few days ago. Anyway, it is my duty to explain it all in brief.

We offer a promotional daily plan and two regular weekly plans. The daily plan, as stated, is just for promotional purpose and may be removed in the near future. This daily plan gives 2% daily profit for 10 business days. The principal part will be paid back in installments for the next 10 days (day 11 – 20) as 10% per day. So there will be 2 phases in the daily plan. The first one pays the profit for 10 business days and the next phase returns the principal in 10 days. The minimal investment permitted for this plan is $10 and the maximum is $2500.

The next investment plan is the Stable Weekly Plan and as the name suggests, it pays a stable 10% profit per week. The principal holding period for this period is 30 days. The minimal investment permitted for this plan is $10 and the maximum is $2500.

The last plan is the High Yield weekly plan, which involves aggressive trading from our side. The profit may vary anywhere from 5% to 15% on any given week largely depending upon the week’s profit generation chart. The principal holding period for this plan is 30 days. The minimal investment permitted for this plan is $25 and the maximum is $2500.

4. Tell us about the payment options available from FinFex. What payment processors are you currently dealing with?

We do accept investments through Liberty Reserve, PerfectMoney, StrictPay and Global DigitalPay. We have disabled Global DigitalPay before launch, as it is seemed to be facing some problems.

We have received some requests on adding more payment processors and it has been passed on to the discussion committee for consideration.

5. How highly would you rate the security of your own website? Tell us about your hosting provider and how highly would you rate them as a service provider?

Security for FinFex is priority number 1 and so we have chosen wisely. We use a dedicated server from Staminus Communications that has a secure port DDOS protection. Our server is Firewalled with a high level of protection in regard to network and server. We are very satisfied with our hosting service provider and we rate them as one of the best in the market.

6. What about your script? Who is the provider and what do you think the benefits of this script are to both the admin and the investors? Are you using SSL encryption?

We are using a well-known script for FinFex – NeverSay script. This script was chosen for its user-friendly interface and quality features that easily rates itself as one of the best in the industry.

This script also makes the admin user interface simple and efficient for processing payouts and managing accounts.

We have enabled Commodo Security SSl certification which adds additional value for this website.

7. What kind of customer support do you offer? What is the best and most efficient way to contact you if I have any questions?

Our chat facility is offered through Live Chat,Yahoo Messenger and ICQ. We also have a HelpDesk feature through which our members can contact each department for related queries. Members can chose from any of the features available to contact us and we will do our best to respond promptly.

8. I see that you offer various forms of Live Chat like ICQ and Yahoo, but there is no information about what schedule you keep. During what hours (GMT) will a FinFex operator be logged in and available to take members questions?

Yes, we are offering Live Chat features to the convenience of our members. FinFex Live Chat is online for around 16 hours a day. Since we have just been online for a week, the number of chat requests are few and far in between and so we have not fixed any specific timings for it as yet but this will change and a regular schedule will be introduced to suit the situation.

This change would probably be when we have a member’s strength of, say like 1000 or more.

9. What have been the most common questions, problems, or other support related issues that you have had to deal with so far? Is there anything you would like to address here so that members can avoid having to contact you?

So far, members seem to be sending in queries related to the plans and payments. I guess most of it has been cleared by now and we are also sending out regular newsletters that tend to clarify any issues we feel would erupt. We will continue to send out the newsletters so that all our members would be abreast on all that happens at FinFex.

10. What other outside business and investment activities are FinFex involved with? Are you doing anything more constructive with your member’s? Because I said in my review that there is little real information about that on your website. Am I correct in assuming you are a regular online HYIP?

As Finance Capital Ltd, we have stood by our clients as their committed portfolio managers in Forex markets since 2009. This obviously remains the main income-generating source for all our online and offline operations. We have added a variety of investing options for our members to choose from as per their preference and each dollar invested goes into the Forex trade slot that has been allotted for the specified plan.

As for comparison, I seriously have no idea how the other HYIPs function or rotate money. I can only speak for Finance Capital Ltd and FinFex as that is my only concern. Investments do not vanish into some virtual account at FinFex. They are converted into profit generating trade calls that are monitored and analyzed by field experts. The profits produced at each trade are then redistributed to our investors as was initially selected.

FinFex is Forex served on a platter for online trading enthusiasts who prefer to ‘remain on the shore and let the real experts bring in the fish’.

11. Can you please explain the following terms to MNO readers that appear on the FinFex website?

a) MACD
MACD or Moving Average Convergence acts like a thermometer for traders like us. We use this tool to fine-tune our trading price movement predictions. This indicator helps us to study recent trends in the markets with a 26 days exponential moving average from the 12 days EMA, so that we get an intermediate perspective of the market. We need more than daily charts and scales to predict the direction of the markets.

b) RSI
This is another complementing technical trading tool that works by indicating the Relative Strength Index of assets. In simpler terms, we make comparisons between our recent gains and losses to identify the overbought and oversold assets. It adds character to our Profit Balance Suspension scheme.

c) Bollinger Bands
These are trading bands that define the highs and lows of each trade call. This tool is useful for identifying the dynamic volatility patterns for accessing accurate trading marks.

d) Carry Trade
This is basically a term used to describe the incident of borrowing and paying interest for a trade in order to buy something else that comes at a higher value.

e) Elliott Wave
This is a technical analysis technique that was founded by Ralph Elliot. It revealed that trades comprise of a certain pattern during the highs and lows and these waves identify the direction of the markets respectively.

f) Candlestick Patterns
Candlestick patterns are charts that give individual traders and companies like us a straightforward view of market fluctuations. There are a wide variety of candlestick patterns available for short term and long standing trades. When one is well informed on the types of candlestick patterns and principles, a trader can judge the way each trade goes just with a glimpse.

12. Tell us more about the general advertising and promotional strategies being used by FinFex. How are you getting the message across to potential investors?

The Inaugural Bonus that was introduced when we launched FinFex has set off the promotion campaign. We have been planning on a very innovative advertising campaign and it is gradually being implemented.

We are extremely happy with the traffic inflow for our website (as the Alexa ranking shows) and we hope that it will get much better with time on a long-term basis.

13. Are there any plans to develop FinFex further in the near future? Will there be any interesting changes made soon? How are you planning to keep the program competitive with so many new HYIPs opening every day?

I don’t suppose we can describe the process of running a business or online investment program as interesting for we are not focusing on how competitive or ‘interesting’ it has to be. For FinFex, it is reliability and ethics that make or break a business. Yes, the promotions and offers add a certain excitement for investors but they are just the frills. At the end of the day, it’s the techniques and experience that yield profits, which should safely reach each investor as promised. This is what Finance Capital Ltd has stood for all this while and FinFex will carry this tag for a very long time.

14. And finally is there anything else you wish to say not covered in this interview? If there was just one thing you could say to investors to get them to join your program before any other then what would it be?

I guess we have covered just about everything and we will keep everyone updated on any new information and announcements through our newsletter. Any other query that needs to be clarified can be forwarded to us and we will be glad to assist.!”

Thanks a lot to Ray for that and thanks especially for being the first HYIP admin ever(!) to explain those technically difficult industry terms used by so many other online HYIPs in question 11. Best of luck to him and to all the members of FinFex. That’s all for the moment folks but not for the day. I’ll be back as usual tonight when I’ll have a full round up of all the day’s news stories from the programs covered on my monitoring page so be sure and check back later for that. See you then!