23/06/2012. Interview with the Admin of DividendService

Beware! DividendService has stopped paying! Do not invest there!

Hi everyone! Hope the weekend is going well for you all so far. There’s still a couple of new programs on the MNO monitoring list to feature in more detail on my blog, but being Saturday I’d kinda like to take a break from the reviews today and do something different. So for the first post of the day I have an interview with Erwin, who some of you might know as the admin of DividendService. That’s a mid to long term program offering terms of 1.4% for 15 days, 1.7% for 30 days, 2% for 70 days, and 2.3% for 100 days, all with your principal back on expiry.

One thing I have to say about DividendService is how surprised I am that it’s not much much bigger than it is right now. I mean granted there’s a lot of quality programs around at the moment and DividendService is just one of many, but with the importance of diversity in your portfolios (and I mean I can never overstate how important that is) I really felt that there would be less competition there for this one. By that I mean I didn’t think experienced players would see things as a straight choice between either joining one program or another program, but rather splitting their deposit and joining both. Because in such unstable and unpredictable times it’s always more important to have something backing you up, so maybe DividendService will start making it on to more people’s lists.

We’ll see soon enough I guess, but in the meantime if you like what Erwin has to say about his program and would like more information on it then I suggest you begin as always with the review of DividendService first published on MNO here.

“1. Hi Erwin, please introduce yourself to the readers of MNO and give us a little background information on yourself and your experience in managing other peoples money.

Hi! My name is Erwin, I am one of the founders of DividendService. My entire life is planning. When at school I was working alongside my studies, and realized that key to success is in proper allocation of funds. It helped me in choosing my future profession. Today I run a successful investment management business to help my partners get good passive income. Launch of this project was not a snatch decision, before that I have been working in reputable investment companies for almost ten years, accumulating management experience in various settings and learning from the best professionals. Today, I can say for sure that I and my team will work successfully, get real profit and choose the best areas for investment in any market conditions.

2. Can you share some facts about the DividendService business with us? How long have you been in operation? Are you the sole employee or do you have an assistant or a partner?

I created DividendService with my associates. We have been working on the market for several years and now, after the launch of Dividendservice.com, we also have an online presence. But the total work experience of each team member is very impressive! This is what allows us to achieve such great results for our clients. Speaking of partners, I want to say that every investor is our partner, regardless of the investment amount! That’s why we have a lot of partners, their number is growing every day, and I want to express my respect and esteem to each of them personally.

3. Assuming someone is dealing with online investments for the first time, can you talk us through a step-by-step guide in how to become a member of DividendService and what happens afterwards?

In fact, everything is very easy! All you need to do is to register on our site. Choose a tariff plan and deposit amount which suits you. After that, you need to deposit the needed investment amount to your system account via one of the available payment systems. Basically, these are all active actions needed from our partners. We manage your investments – you get the interest from the investments once a day to your system account.

4. What are you offering investor in terms of plans and profits? What is the minimum and maximum amounts you can invest?

Your income depends on the selected rate plan and investment amount. Of course, you will not get a million from a five dollars investment (this is the minimum amount for investment in the project). However, this may be a good start for our mutually beneficial cooperation, and during this time you will be able to see our good intentions and reliability. The maximum investment amount is $100,000. Investment terms also differ. You can trust us with your money for only 15 days, or for as long as 100 days. This also influences the income received by the partner. The interest rate on deposits is fixed and depends on your tariff plan. For example, the minimum profit will be 1.4% daily, and the maximum income that can be obtained by each partner may reach 2.3% daily from investment amount.

5. I said in my review of your program that some of your plans while looking attractive are much too expensive for the average HYIP player. Do you think that it’s pointless offering something to someone who can’t afford it therefore reducing the efficiency of DividendService overall? Do you think that by perhaps reducing the minimum requirements you might attract a lot more money? For example ask for $5000 and get ten investors, or reduce that to $500 and get a thousand investors?

For a start I would like to get things straight. First of all, our system is designed so that each participant can open any number of deposits. You can open a deposit for $5,000, and additionally ten other deposits for $500. As for the requirements, I would say that they are quite loyal, because investment assets of DividendService are divided between a large number of portfolios. All of them are working continuously to bring real benefits to the customers of the company. And that dictates our company policy regarding the amounts of deposits and their terms. Every experienced investor knows that the biggest profit comes from long-term investments. So our plans have been calculated by DividendService experts for optimal and profitable funds distribution between different projects in the field of high-yielding securities. In any case, every investor is free to decide what tariff and deposit term to select!

6. What payment processors are DividendService currently dealing with? What have been the most popular choices so far, both in terms of the number of individual investors and in terms of the amount of money deposited?

Our company is doing its best to make cooperation very easy for its partners, so we are continually updating the list of accepted payment systems and adding new ones. Today, according to surveys, the most common and popular payment systems are Liberty Reserve Perfect Money. While SolidTrustPay is leading by the total amount of funds invested. Actually, these are the systems supported by our company, our investors can upload money to their accounts by using any of them.

7. I know that you’ve expanded the list of payment options since first being listed on MNO. Can you tell us what’s changed and how it’s benefitted your program?

Initially, DividendService has connected two most popular payment systems, Liberty Reserve and Perfect Money. But our experience has shown that, for the convenience of our partners, this is not enough. Many of them prefer to use other services.

Hence, then we expanded the number of deposit methods. We added an equally popular payment system – SolidTrustPay. This helped us to increase the total investment turnover. The number of clients working with DividendService has also subsequently increased.

After a while we connected LiqPay system. It also had a positive impact on the turnover of the company. Quite a number of our investors prefer this particular payment system. At the moment, development managers of DividendService are negotiating with banks in several countries in Europe, Asia and America. In the near future we will start accepting payments via Visa and Master Card. I am sure that this will also help the company to attract new customers and business partners.

8. Can you give us any other general statistics on the program, for example the number of active members, total deposits, total withdrawals, etc?

All information about our investors and their deposits is confidential, so I can not disclose it in a conversation with you. The only thing I am pleased to tell you is the financial turnover of our company.

DividendService has started online operations only recently, but the results of internet presence for the last 4 months is impressive! We were able to attract investments worth $1.2 million, and we are not going to be satisfied with what has already been achieved. On the contrary, now we are facing much more ambitious goals and objectives. By the end of 2012 we plan to increase our turnover to $10 million and I can say with confidence that the company has resources to achieve its goals on time!

9. What would be the best and most efficient way of contacting you if I have any questions or problems? As your website is now bi-lingual do you provide support in languages other than English?

We are working to ensure that all customer queries are resolved in a fast and convenient manner. Recently, a French version of the site has been launched, and now our site is available in three languages. And by the end of the year we are planning to launch four other language versions. As for the contact method, the fastest and most effective are livechat and email. Our support answers as quickly as possible to all customers’ questions. Answer to complex issues requiring investigation is to be received no later than 24 hours after the request.

10. What have been the most common questions, problems, or other support related issues that you have had to deal with so far? Is there anything you would like to address here so that members can avoid having to contact you?

In fact, most of the issues addressed to our support, are purely organizational. For example, in recent months, most of our customers request to reset their password and PIN code. Some partners indicate when registering non-existent email address, or lose access to it later. And this, of course, also leads to a number of difficulties. That’s why I ask all of our investors to treat their personal information with great care and follow basic safety rules. This, first of all, is not to disclose your password to third parties. If you log into your personal account on a public computer, be sure to click Logout button after you are done. And make sure to use anti-virus programs.

11. Why was it necessary to change hosting providers? What problems did you have with your last one, and how have things improved with the new host? Also, why was it necessary to change your e-mail address because of the change in servers? I ask because as you’re only using Gmail I don’t see how that would affect your mail. When MNO changed hosting providers it had nothing to do with Gmail at all.

DDOS, the provider whose services we have used previously, did not meet our requirements on security level. Several times hacker attacks disrupted the work of our project for a day or more. And this is simply unacceptable!

At the same time, our service provider failed to ensure the smooth operation of our mail server, some messages from our business partners simply did not reach us. That’s why it was decided to use the services of world famous email service Gmail – a reliable service which gives us the assurance that no letter will be left without attention, and we can reply to any and all our customers.

12. I said in my review that the DividendService website is a bit short of useful or practical information as regards your alleged business activities. How do you respond? Keeping in mind that 99% of MNO readers will view you as just another online HYIP based game no matter what you say to this, but what would you like to tell them you are doing with their money?

DividendService is an investment company that offers clients a full range of financial services. Our priority is high-yield investment areas that guarantee stable profit for our clients. Our goal is a constant search for profitable investment areas in the modern financial market in the light of current economic realities.

For example, we are now considering other investment areas, company portfolio is divided into parts, so we are able to successfully invest in different areas, always making maximum profit. Our company employs only highly trained specialists: this is what allows us to operate error-free, always getting a good return for our clients.

13. Can we see any independently verifiable proof of these activities?

The best and most independent evidence is successful work of our project. In addition, the number of our partners is growing with every passing day. It means only one thing: people will not trust their money to a questionable company.

14. Tell us more about the general advertising and promotional strategies being used by DividendService. In a very competitive market what are you doing to bring the program to a wider investment audience?

Competition level, as you correctly noticed, is very high, but in reality there are not so many reliable and worthy propositions in this area of the market. We actively introduce partnership programs into our activity, which enables our clients to attract new customers and earn even more. We are much more focused on multiplying our customers’ cash than on advertising, but in this case, advertising is an integral part of our business. In fact, the best advertising strategy is success and solid reputation. If you have it, customers will come to you.

15. Are there any plans to develop DividendService further in the near future? Will there be any interesting changes made soon? I can see that you have already added new payment methods and new languages, so will you be trying to expand on that as well?

Of course, we will continue developing and attracting new customers and business partners making cooperation with us even more convenient for every investor. As said before, we plan to launch by the end of the year four other language versions and introduce other payment methods: Visa, Master Card and bank transfers.

16. And finally, is there anything you feel that wasn’t covered in this interview that you think the readers of MNO should be aware of? Also you are free to say anything you like about the review of DividendService published on MNO. Was there anything you felt unfair, mistaken, or in any way in need of correction?

I would like to thank everyone for their attention, all the readers of your blog, and you personally, Paul, for very timely and necessary questions. This interview with you was a great pleasure for me. On behalf of our company I would like to say that we are aimed to long-term relationship with each partner, and we are working hard to create a better environment for collaborative work. Thank you!”

OK, thanks a lot to Erwin for that as well, not just for taking the time and effort but for being so frank and open about DividendService as well. Good luck with the program because it’s certainly up to a high standard and definitely deserving of it.

That’s it for the moment, guys. I have a second interview lined up today so stay tuned for that, enjoy the rest of your Saturday, and see you all then!